Money that's protected until the work is done.
Benmort Pay holds funds securely and releases them only when you approve — so clients are protected from non-delivery and professionals from non-payment.
The one rule
No work begins until escrow is funded.
Non-negotiable, across every service category and delivery model — the foundation of trust on the platform.
How escrow works
Fund, hold, approve, release
Fund
The client deposits into escrow when work is awarded.
Held
Money is held securely — visible to both sides, paid to neither.
Approve
The client approves each milestone as it's delivered.
Release
Funds release automatically to the professional, milestone by milestone.
Escrow by delivery model
Protection that scales with risk
The higher the exposure, the more is secured up front.
Remote
30–50%
minimum escrow up front
Released on milestone approvals
First milestone funded before work begins.
Hybrid
50%
minimum escrow up front
Milestones + client approvals
Meeting attendance tracked on-platform.
On-site
70–100%
minimum escrow up front
On event / service completion
Full escrow required before the event date.
High-value (>$5,000), Healthcare & Security engagements require 100% escrow with enhanced verification.
Escrow by project value
Clear minimums, whatever the size
| Project value | Remote | Hybrid | On-site |
|---|---|---|---|
| Up to $500 | 30% upfront | 50% upfront | 100% upfront |
| $501 – $5,000 | 50% upfront | 50% + milestones | 100% upfront |
| Above $5,000 | Milestone escrow | Milestone escrow | Milestone + enhanced approval |
| Enterprise | Custom | Custom | Custom |
Transparent fees
One clear escrow fee
Tiered by transaction value — and always shown separately from the marketplace commission.
Up to $500
2.5%
$501 – $5,000
2.0%
$5,001 – $20,000
1.5%
Above $20,000
Negotiated
Why it matters
What escrow protects you from
Non-payment
Clients can't disappear after delivery — the money is already secured in escrow.
Abandonment
Professionals are paid only for approved work, and clients keep unreleased funds.
Fraud & off-platform deals
No cash, no side-channel payments — every cedi is tracked and audited.
Disputes
Disputed funds stay in escrow until a resolved outcome — never released prematurely.
Fund with confidence
Your money stays protected in escrow and releases only when you approve the work.
Why must escrow be funded before work starts?
It's the single rule that protects everyone — it removes non-payment, abandonment, fraud and off-platform risk in one move. It's non-negotiable across every category and delivery model.
How much do I have to escrow?
It scales with risk: 30–50% for remote work, 50% for hybrid, 70–100% for on-site, and 100% for high-value (>$5,000), healthcare and security engagements.
What does escrow cost?
A transparent, tiered fee: 2.5% up to $500, 2.0% for $501–$5,000, 1.5% for $5,001–$20,000, and negotiated above $20,000 — separate from and shown alongside the marketplace commission.
When are funds released?
Progressively — each milestone releases automatically the moment you approve it. Nothing moves without your approval or, in a dispute, a resolved outcome.